Emergencies & Accidents 24/7

24/7 Immediate Intervention - Emergency Service in Neuchâtel

When a disaster strikes, every minute counts. JMAXX PRO SERVICES offers 24/7 emergency service for floods, fires, water damage, and urgent post-construction cleaning throughout the Canton of Neuchâtel. Rapid intervention, professional equipment, and coordination with insurance companies.

Floods | Fires | Post-Construction Cleaning | Insurance Partner

Emergency Services

Water Damage (Flood)

Express Intervention Usually within 2 hours of your call, 24/7 availability every day of the year.

Post-Flood Restoration Water extraction, technical drying with industrial dehumidifiers, mold and mildew prevention.

Technical Drying with Industrial Equipment Professional dehumidifiers, moisture meters, high-powered fans.

Prevention of Mold and Structural Damage Preventive treatment, moisture monitoring, documentation for insurance.

Fires and Smoke

Ozone Treatment Complete elimination of smoke odors using molecular ozone technology.

Elimination of Odors and Allergens Deep treatment of affected textiles, walls, and surfaces.

Deep Cleaning of Soot and Residue Specialized techniques for removing soot without damaging surfaces.

Restoration of Affected Areas Comprehensive cleaning to make the space habitable again.

Post-Construction Cleaning (Fin de Chantier)

Technical Post-Construction Cleaning Removal of fine dust, construction debris, and protective coverings.

Removal of Dust, Cement, and Residue Deep cleaning of all surfaces, windows, and floors.

Preparation for Handover of Keys Final cleaning for acceptance by clients or real estate agencies.

Coordination with Construction Companies Experience working with construction companies and developers.

Advantages of JMAXX Emergency Service

24/7 Availability Permanent telephone support, nighttime and weekend intervention, no surcharge for off-hours.

Rapid Intervention Usually within 2 hours, team always prepared, equipped vehicles.

Professional Equipment Industrial dehumidifiers, ozone generators, water vacuums, professional moisture meters.

Coordination with Insurance Companies Experience with Swiss insurance companies (Helvetia, Mobilière, Zurich, etc.), complete documentation for claims, direct invoicing to insurance possible.

Specialized Staff Training in disaster management, experience in emergency situations, discretion and professionalism guaranteed.

Emergency Intervention Process

Step 1: Immediate Contact Call +41 77 906 51 63 (available 24/7).

Step 2: Phone Assessment Our team assesses the urgency and prepares the necessary equipment.

Step 3: Rapid Intervention Immediate deployment (usually less than 2 hours). On-site damage assessment.

Step 4: Immediate Action Damage limitation, water extraction or urgent cleaning, photographic documentation.

Step 5: Quote and Follow-up Detailed quote for insurance, coordination with insurance company, follow-up until completion.

Emergency Rates

24/7 Emergency Intervention From CHF 350 (depending on the type and extent of the incident)

Assessment and Travel Included in the service

Coordination with Insurance No additional cost

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Emergency FAQs

How long does it take for you to arrive in an emergency? We usually intervene within 2 hours.

Is there a surcharge for night service or holidays? No, our emergency rates are the same regardless of the time or day.

Do you work directly with my insurance? Yes, we have experience with all Swiss insurance companies and can bill directly.

What should I do while waiting? If safe, turn off water or electricity as appropriate. Take photos of the damage. Do not attempt to clean until we arrive.

Do you cover all types of disasters? Yes, we intervene in floods, fires, water damage, pipe bursts, and any emergency related to technical cleaning.